Privacy Policy.
Last updated: 2 October 2026. Pristine Upkeep Ltd, company number 17445214.
Who we are
Pristine Upkeep Ltd (company number 17445214), registered office 82A James Carter Road, Mildenhall, IP28 7DE, is the data controller for personal data collected through this website. Contact: info@pristineupkeep.co.uk.
What we collect
Information you submit through our forms or by email or phone: your name, company, job title, email, telephone number, premises postcode and details of your enquiry.
How we use it
To respond to your enquiry, arrange walkthroughs, prepare quotations and provide our services. Our lawful basis is legitimate interests and, where applicable, steps taken before entering into a contract.
Sharing
We don't sell your data. We use trusted service providers who process data on our behalf, including Web3Forms (our website enquiry form provider), our email provider and our website host. Web3Forms processes form submissions on servers in the United States. We only share the information needed to deliver and administer our services.
Retention
We keep enquiry data for up to 12 months from your last contact with us, after which it is deleted. Records relating to a contract are kept for as long as the contract is active and for a reasonable period afterwards to meet legal and accounting requirements.
Your rights
Under UK GDPR you may request access to, correction or deletion of your data, or object to processing. Contact info@pristineupkeep.co.uk. You may also complain to the Information Commissioner's Office (ico.org.uk).