How we handle enquiry information

Important: This is a starter privacy notice for review before launch. Pristine Upkeep must confirm its actual systems, providers, retention periods and legal obligations before publishing a final notice.

Who we are

Pristine Upkeep Ltd (company number 17445214). Contact: info@pristineupkeep.co.uk.

Information you provide

When you enquire, we may collect your name, contact details, property location, cleaning requirements and other details you choose to share.

How we use it

We use your information to respond to enquiries, prepare quotations, coordinate bookings and manage customer communication. Our lawful basis will depend on the purpose, including steps taken before entering a contract and our legitimate interests in responding to enquiries.

Sharing

Relevant job details may be shared with cleaning subcontractors where necessary to arrange and perform agreed work. We also use service providers for website hosting and enquiry handling.

Retention and rights

We keep information only for as long as necessary for relevant business and legal purposes. You may contact us to request access, correction or other rights applicable under UK data protection law. You may also complain to the Information Commissioner's Office.

Website technology

This website uses essential technology to operate. Any non-essential analytics or marketing cookies should only be added with appropriate notice and consent where required.

Before launch, confirm the live form provider, data storage location, processors and retention schedule and update this notice accordingly.